Caissa Travel company was established in 1993 in Hamburg, Germany as a cross-cultural tourism pioneer due to the expertise of its European heritage allowing it to become the 5A accredited travel agency of China (the highest level) and a state-owned company under Caissa Tosun Development Co., Ltd. (SZ:000796). It has a presence of 30+ years; 15+ international branches across the world, including Paris and Beijing among others, and 30+ million passengers every year. Caissa is an enterprise awarded status as a National Tourism Standardization Demonstration Enterprise with honors such as PATA (Asia-Pacific Tour; is t Association) membership and the Top 10 Outbound Tour Wholesaler in China. Its management over UNESCO-levels destinations (e.g. Silk Road expeditions) and its collaboration with the tourism authority of Saudi Arabia (2023) reinforces its worldwide credibility.

Services Tailored for International Travelers

Caissa brands itself in smooth culturally integrated trips:

1. Inbound Tourism: Guides who speak multiple languages (English, French, German, etc.) organize such experiences as tours of the Silk Road caravan or immersion into the culture of minorities in Xinjiang. Special products are “Belt & Road” cruises.

2. Tech-Enhanced Accessibility: Book through Caissa’s AI platform to receive real-time visa and other travel assistance, QR-translated cultural insights of a place, like Kashgar’s Old City, and non-barrier itineraries (e.g., wheel-chair ramps at certain sites, such as at Great Walls).

3. MICE & Luxury Travel: Caissa is considered the no. 1 in China in corporate events, major high-profile summits (such as the 2025 Osaka World Expo pavilions), designs VIP trips (e.g., private Kazakh eagle-hunting demonstrations).

Commitment to Excellence, Innovation, and Sustainable Growth

The long-term success of Caissa Tourism is supported by the business philosophical approach focusing on the following: integrity, innovation, customer care and sustainable development. Caissa has been a publicly recognized business, and in this capacity, it has not only maintained a high level of quality standards but also heavily invested in terms of service innovation, digitalization, and the optimization of the supply chain. The group remains one of the leading travel brands in China, which is knowledgeable in terms of operational excellence and social responsibility programs.

The role of sustainability in the business model of Caissa is an actively involved process by implementing environmentally friendly standards of travel behaviour, work with communities, or link to international alliances that can protect the global environment. Professionalism and trustworthiness as the main principles of the company do not leave unnoticed in any trip and are appreciated by not only clients but also the people of the whole industry. Being a novice in China or an experienced adventurer, Caissa aims to help turn your trip in China into your life changing and enriching experiences.